Prompt and GREAT SERVICE! We experienced a heater failure on our A/C unit Thursday night (cold night). We spoke to our friends Mary & Yen, who highly recommended we give Tampa Bay A/C a call. When we called we were greeted by a friendly real person, not a voicemail or AI robot. Lisa took our info and stated a technician would be in contact within t... Read More
Prompt and GREAT SERVICE! We experienced a heater failure on our A/C unit Thursday night (cold night). We spoke to our friends Mary & Yen, who highly recommended we give Tampa Bay A/C a call. When we called we were greeted by a friendly real person, not a voicemail or AI robot. Lisa took our info and stated a technician would be in contact within the next hour. Renee called back within minutes, stating a tech would be coming by within a 1/2 hour (WOW). Geo (the tech) gave me a call stating he was on the way. Unit was fixed and the heating the house - great feeling.Thank you to the whole staff & Andrea, Lisa, Renee, Rhonda & Geo. Alan & Susana Read Less